Terms and Conditions

1. Overview
This website is operated by PawHaven. Throughout the site, the terms "we", "us" and "our" refer to PawHaven. By visiting our site or purchasing from us, you agree to these Terms. If you do not agree, please do not use this website.

2. Eligibility
By using this site, you confirm that you are at least 18 years old, or that you are using it with the permission of a parent or legal guardian. We currently accept orders for delivery within the United States only.

3. Products and pricing
We make every effort to display product colors, images and descriptions accurately, but we cannot guarantee that your screen shows colors exactly. Prices are listed in US dollars and may change without notice. We may discontinue any product at any time.

4. Orders and payment
We may refuse or cancel any order, including orders that appear to be placed by resellers or show signs of fraud. If we cancel an order after payment, we will issue a full refund to your original payment method. You agree to provide current, complete and accurate purchase information.

5. Shipping, returns and refunds
Shipping, returns and refunds are governed by our Shipping Policy and Return Policy, which are part of these Terms.

6. Errors and inaccuracies
Our site may occasionally contain errors in pricing, descriptions or availability. We may correct any errors and cancel orders affected by them, including after an order has been placed, in which case you will receive a full refund.

7. Intellectual property
All content on this site, including text, graphics, logos and images, belongs to PawHaven or its content suppliers and may not be copied or used without our written permission.

8. Prohibited uses
You may not use this site for any unlawful purpose, to infringe anyone's rights, to upload harmful code, or to interfere with the site's security or operation.

9. Product use and pet safety
Always supervise your pet when using toys, accessories or grooming products, follow any included instructions, and stop using any product that shows damage or wear.

10. Disclaimer of warranties
Our site and products are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, except those that cannot be excluded under applicable law.

11. Limitation of liability
To the fullest extent permitted by law, PawHaven is not liable for any indirect, incidental or consequential damages arising from your use of the site or products. Our total liability for any claim will not exceed the amount you paid for the product in question.

12. Your consumer rights
Nothing in these Terms limits any consumer protection rights you have under the laws of your state of residence.

13. Changes to these Terms
We may update these Terms at any time by posting the changes on this page. Continued use of the site after changes are posted means you accept them.

14. Contact
Questions about these Terms can be sent to us through our Contact page.